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1.0
Details
I ordered a rug from Bellacor. Wonderful folks when ordering. However, when the rug arrived with the fringe damaged....customer service supervisor was AWFUL! There was red rug bleeding onto the white (and sometimes brown) fringe. Photos clearly demonstrated this. ...
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Review
#692013 Review #692013 is a subjective opinion of poster.
Pros
  • Customer service rep who agreed with me
Cons
  • Customer service supervisor never called back
  • She did not look at photos or call back
  • But the supervisors are shielded from the customers
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund
Tags
  • Bellacor Awful Customer Service
1.0
Details
I placed a 500.00 order with this company. They state that they price match, but they wont. Due to this I called and cancelled within 30 minutes of placing my order, as the experience left me feeling uneasy. I was told this order was cancelled. 3 DAYS LATER I receive...
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4 comments
Anonymous
#1368407

Oh HN! I am so glad I came to this site BEFORE placing a $1,000+ order. This company sounds like a nightmare to deal with. I will find my merchandis elsewhere, even if I have ...

Review
#648670 Review #648670 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$522
Preferred solution
Full refund
I placed an order for an item at Bellacor on February 22, 2015. Shipping information on the order stated it would take 2 - 4 weeks for delivery. On March 25, 2015 I received an email from customer service providing an "Updated shipment time" of April 20, 2015. On...
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Review
#634924 Review #634924 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
I ordered a kitchen cart before the holidays which arrived damaged. I called into customer service which was very helpful and got a credit for the damaged item. They said the carrier might come by to pick up the item since it was damaged. After over 2 weeks and not...
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1 comment
BellacorCustomerCare
#960227
Bellacor Verified Representative

Thank you Gary, for the comments. Our customer care team indicated that in order to receive a full refund your purchase needed to be in the original packaging for the carrier ...

Review
#609504 Review #609504 is a subjective opinion of poster.
Cons
  • Monica darrow
Reason of review
Problems with payment
Loss
$364
Preferred solution
Full refund
I ordered a bedding set all the way back in September and now here it is March, and I still haven't received my order. I sent multiple emails and ended up calling CS, and all they do is keep pushing the delivery date later and later. I was told I'd get a tracking...
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Review
#601984 Review #601984 is a subjective opinion of poster.
Reason of review
Order processing issue
I ordered two items online. When I didn't get a shipping confirmation for one of the items within 2 weeks I called. The item was discontinued but Bellacor did not communicate that to me. I had to call them. The second item was to be delivered in 3-5 weeks. I called 4.5...
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Review
#598070 Review #598070 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
NEVER use this reseller - it's basically some sort of scam operation. Read their BBB complaints and Reseller reviews online before making any type of purchase with this "company". Not only are their prices over-inflated, but their customer service is virtually...
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Review
#592070 Review #592070 is a subjective opinion of poster.
Reason of review
Poor customer service

Table Review

1.0
Details
They do not ship in the time table they tell you when you place the order. No communication when the order is delayed. They lie and tell you the item iS going to be shipped but then it isn't They also take your money when the order us placed. My ordered was delayed for two months.
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Review
#567704 Review #567704 is a subjective opinion of poster.
Reason of review
Problem with delivery
Featured
Bellacor - Terrible return policy & merchandise cheap and damaged!!
Bellacor - Terrible return policy & merchandise cheap and damaged!!
Bellacor - Terrible return policy & merchandise cheap and damaged!!
Bellacor - Terrible return policy & merchandise cheap and damaged!!
purchased a corner cabinet (est.$450) end of october, received in november, came totally damaged, couldn't believe they sent out like that, gashes, dents scratched, it was awful, had to pack up and when called for return they informed me i had to put on my porch,...
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1 comment
Anonymous
#913417

Hello,We apologize for the nature of your products as the way you have received them. We work very hard with our vendors to ensure the safety of the items so they arrive in pe...

Review
#567462 Review #567462 is a subjective opinion of poster.
Reason of review
Damaged or defective
I ordered a fairly pricy European metal hamper through Bellacor. They sent one with the wrong color lid (it came in two colors). The packing box had no paperwork in it, although the email confirming the purchase did show a consumer-complaint email address and phone...
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Review
#549113 Review #549113 is a subjective opinion of poster.