Product: Bellacor Customer Care Clear all filters (8 of 8 reviews match)
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I ordered 2 dark bronze lamps from Bellacor and 8 days later received 2 silver lamps. Waited about 15 minutes on hold to talk to Britney in the “customer service” department and when I explained the problem, without an apology, she asked me in a “happy voice” if I...
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Review
#1497448 Review #1497448 is a subjective opinion of poster.
Service
Bellacor Customer Care
Pros
  • Lamp i was supposed to receive but never did
Cons
  • Company incompetance
Reason of review
Problem with delivery
Loss
$167
Preferred solution
Full refund

Bellacor - NO NO NO Never again

I suspected something was not on the up & up about this company when I did a live chat hold for over 15 minutes, requested a call back receiving nother after 48 hrs, & finally called customer service being put on hold for over 10 minutes--never was able to speak with anyone. Still working on the matter but I am pissed (you can add the home furnishings site CANDELABRA to this list, too). This company is NOT TO BE TRUSTED--look at other vendors for your purchase. Wondering if I can file with Connecticut consumer affairs.
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Review
#1443940 Review #1443940 is a subjective opinion of poster.
Service
Bellacor Customer Care
Reason of review
Poor customer service
Loss
$134
Preferred solution
Full refund
2.1
Details
Ordered lighting, backordered for 60 days, when it finally arrived it did not have the chain that was supposed to come with it and electrician could not set up. Bellacor said it would take another 6 weeks for manufacturer to send chain. AJ was the worst customer...
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Review
#1420768 Review #1420768 is a subjective opinion of poster.
Service
Bellacor Customer Care
Pros
  • Products they had available
Cons
  • Being able to deliver those products in a responsible time frame
  • Dealing with customer service on an issue
Reason of review
Poor customer service
Loss
$300
Preferred solution
Price reduction

Bellacor - Rude untrained customer service representative A.J. who

A.J needs additional training . He yelled and hung up on me Saturday June 30 2018. He became frustrated when I asked him does Bellacor Vet their merchant like Amazon or Ebay.
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Review
#1294116 Review #1294116 is a subjective opinion of poster.
Service
Bellacor Customer Care
Reason of review
Poor customer service
1.0
Details
I wrote a letter to the CEO Brenda Boehle, CEO Bellacor 251 N 1st Ave #600 Minneapolis, MN 55401 My guess is there will be no reply and we are a design firm. This company will probably not be around much longer. I checked other online reviews and they are just as bad....
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Review
#1048853 Review #1048853 is a subjective opinion of poster.
Service
Bellacor Customer Care
Cons
  • Defective merchandise
Reason of review
Poor customer service
Loss
$169
Preferred solution
Full refund
I love the products but the customer service is HORRIBLE.It has been pulling teeth to get answers to questions from them especially when it comes to refunds. They take forever to respond to you wanting to return...almost a week and then when you ask if you have been...
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1 comment
Anonymous
#1316893

Could not agree with this review more!!! Very snide and slow! Boy they bill your credit card IMMEDIATELY for ALL items, even those that DON'T ARRIVE (Back Orders) for severa...

Review
#849424 Review #849424 is a subjective opinion of poster.
Service
Bellacor Customer Care
Reason of review
Poor customer service
1.0
Details
I ordered a kitchen cart before the holidays which arrived damaged. I called into customer service which was very helpful and got a credit for the damaged item. They said the carrier might come by to pick up the item since it was damaged. After over 2 weeks and not...
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1 comment
BellacorCustomerCare
#960227
Bellacor Verified Representative

Thank you Gary, for the comments. Our customer care team indicated that in order to receive a full refund your purchase needed to be in the original packaging for the carrier ...

Review
#609504 Review #609504 is a subjective opinion of poster.
Service
Bellacor Customer Care
Cons
  • Monica darrow
Reason of review
Problems with payment
Loss
$364
Preferred solution
Full refund
I purchased an ottoman from these people - it came literally defective, to the point you could tell someone tried to doctor it up with markers (no lie) to conceal the damage to the leather. When I called CS to get it returned, not only did they give me a hard time...
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Review
#547190 Review #547190 is a subjective opinion of poster.
Service
Bellacor Customer Care
Tags
  • Terrible product

Contact Bellacor Customer Service

Mailing Address:
Bellacor.com, Inc.
2425 Enterprise Drive, Suite 900
Mendota Heights, Minnesota 55120
United States
Phone:
(651) 294-2500
All Bellacor Contacts