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1.2
Details
I ordered tie up shades from them in 63x51 size. Received wrong size in mail. Called customer service, girl was very rude, but sends out a new order. I just now receive a second order with the incorrect size. I call customer care and they have to have pictures of the...
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Review
#1266913 Review #1266913 is a subjective opinion of poster.
Product
Reason of review
Not as described/ advertised

Bellacor - Very Poor Quality

1.3
Details
Ordered 5" thick exterior chair cushions & lumbar pillow on April 23. Delayed delivery date twice. Customer service was no help as it comes from a different company. Arrived May 18. Foam had Very Poor quality- it would be flat in no time. Called to return. It will cost almost $25. to return. Wonder how they make their money. Extremely disappointed.
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Review
#1259434 Review #1259434 is a subjective opinion of poster.
Product
Reason of review
Bad quality
1.0
Details
Something is up with this company. Bought two lights, had minor damages, but realized they were terrible quality once we inspected further. I paid $600 for the lights, and they were so cheaply made. I called and asked to send back. Was told I would have to pay for...
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Review
#1252035 Review #1252035 is a subjective opinion of poster.
Product
Cons
  • Customer service
  • Defective merchandise
  • Supervisors are shielded from customers
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • Bellacor Awful Customer Service
1.0
Details
I will start by saying I'm an Overstock.com customer and this was my first order with Bellacor. I placed the order 57 days ago. Their website game me no indication the curtains were out of stock. After they collected my money, I received an email the curtains were...
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Review
#1176563 Review #1176563 is a subjective opinion of poster.
Reason of review
Problem with delivery
ABSOLUTELY THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED - STAY AWAY. I ordered a light fixture = chandelier. Box arrived, hired electrician to instal, and half way through installation electrician discovered they had sent wrong canopy. This is an inexpensive...
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Review
#1094926 Review #1094926 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
I returned a lamp that did not work. I sent it back and they want to charge for return shipping. I rarely write letters like this, but their customer service is horrible. They just hung up on me. I was being quite reasonable about a defective return. It costs me more...
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Review
#1048853 Review #1048853 is a subjective opinion of poster.
Cons
  • Defective merchandise
Reason of review
Poor customer service
Loss
$169
Preferred solution
Full refund
1.8
Details
I strongly urge you to not purchase anything from this company. The customer service is horrendous. I purchased candleholders from this company and they came damaged. I contacted them the day I received them and said they were damaged and was sent a return label. Once...
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3 comments
BellacorCustomerCare
#1244147
Bellacor Verified Representative

Hello Lisa, Thank you for your comments. As stated on your previous comments on other review and social messaging sites, we reviewed your return request and all associated com...

Review
#955121 Review #955121 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund
1.0
Details
I am having a horrible experience with this company and their Customer Sales people are NOT helpful. I ordered a Duvet Cover Set from Bellacor. TWO WEEKS later, I received the wrong Duvet Cover. I emailed pictures to them and called them to tell them about the...
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Review
#924182 Review #924182 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$400
Preferred solution
Deliver product or service ordered
Tags
  • Retailing
  • Bellacor Awful Customer Service
1.0
Details
I had bought a lamp from this company on Aug 26 it was suppose to at my house in 3 days it never came so i cancelled the order but was told i had to call back the following monday for a refund. I called company 12 different times got 4 different people all who say they...
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2 comments
Anonymous
#1396239

Curious, how exactly can you factually and intelligently identify a person's race via telephone? I have many white friends who "sound" as though they are "African American". ...

Review
#917350 Review #917350 is a subjective opinion of poster.
Product
Cons
  • Awful pathetic
Reason of review
Poor customer service, poor communication very disorganized very rude and theves
2.1
Details
A month after I had ordered my outdoor pathway light, I still hadn't received it in spite of multiple calls to Bellacor "customer service" asking where it was. Each one of the four individuals that I spoke with told me it would be on the way in 24 to 48 hours! At...
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1 comment
BellacorCustomerCare
#1193443
Bellacor Verified Representative

Roberta, We are very sorry for the delays experienced in shipping your outdoor light. We were notified that your item shipped on 7/11/16 as expected, and a tracking number was...

Review
#892380 Review #892380 is a subjective opinion of poster.
Product
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution