Orem, Utah
Not resolved
1 comment

I love the products but the customer service is HORRIBLE. It has been pulling teeth to get answers to questions from them especially when it comes to refunds.

They take forever to respond to you wanting to return...almost a week and then when you ask if you have been refunded, they don't give you an answer. Ridiculous!!!! I'm not purchasing from them again just because of their customer service. They need to get better at communicating and not taking soooo long to respond to their customers.

Customers should be put first and they aren't at all. Very disappointed with their customer service.

Product or Service Mentioned: Bellacor Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1316893

Could not agree with this review more!!! Very snide and slow!

Boy they bill your credit card IMMEDIATELY for ALL items, even those that DON'T ARRIVE (Back Orders) for several months or damaged - yes BIG PROBLEM WITH THIS COMPANY!!!

UNHAPPY doesn't even begin to say what I think about Bellacor! DO NOT BUY from them unless you like trouble and many, many calls to Customer Service which is NO SERVICE!

SUCKS, SUCKS and SUCKS!!!