Bellacor - Order placed and cancelled within minutes, but still charged and still subjected to restocking fee.
I placed a 500.00 order with this company. They state that they price match, but they wont. Due to this I called and cancelled within 30 minutes of placing my order, as the experience left me feeling uneasy.
I was told this order was cancelled.
3 DAYS LATER I receive a shipping notification. I called the company thinking that this was just a mistake.
They informed me that they had no way to cancel the order and that I am now subject to paying them a 25% restocking fee (on a 500.00 order!!!!!).
This is completely unacceptable. They deliberately did not cancel my order and are now making 125.00 off of me without doing anything.
This website is a complete scam. As a first time customer, I can assure you that I will never shop them again.
Reason of review: Poor customer service.
Monetary Loss: $522.
Preferred solution: Full refund.