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1.0
Details
Bellacor - HEADBOARD SHIPPED WITH BED BUGS
Ordered a headboard and footboard from Bellacor. To start, the order was backordered 5-6 weeks as soon as the order was placed. Seems like everyone has had that problem. We received the headboard and footboard (but no side rails, which they neglected to mention)....
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2 comments
Anonymous
#1509237

I did not see a response from bellacore. I hope you sued them. I will not be purchasing from them. Thanks for posting your info

Review
#879104 Review #879104 is a subjective opinion of poster.
Cons
  • Customer service
  • Bed bugs
Reason of review
BED BUGS
Loss
$2000
Preferred solution
Full refund as well as recompense for exterminator fees
Tags
  • Bellacor Awful Customer Service
  • Hillsdale Jefferson Bed
I love the products but the customer service is HORRIBLE. It has been pulling teeth to get answers to questions from them especially when it comes to refunds. They take forever to respond to you wanting to return...almost a week and then when you ask if you have been...
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1 comment
Anonymous
#1316893

Could not agree with this review more!!! Very snide and slow! Boy they bill your credit card IMMEDIATELY for ALL items, even those that DON'T ARRIVE (Back Orders) for severa...

Review
#849424 Review #849424 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Ordered 1 fixture to evaluate the quality before buying 10 of them for a commercial property. As feared, the quality was very poor. Requested a return authorization and sent it back. Approximately 1 week later, I get an email and some pictures telling me the return...
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1 comment
Anonymous
#1185056

Interesting....exact same thing happened to me today! Same results...NEVER purchasing from this company again!!!!!!!

Review
#847344 Review #847344 is a subjective opinion of poster.
Cons
  • Product quality
  • Poor return policy
Reason of review
Bad quality
Loss
$59
Preferred solution
Full refund
Tags
  • Terrible product
1.0
Details
I ordered extra chain for a light fixture I also ordered from Bellacor. When the electrician arrived to install the light, he pointed out that the chain did not match the one on the light fixture at all. I still had him install the whole thing, as it would have been...
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Review
#828384 Review #828384 is a subjective opinion of poster.
Product
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund
2.0
Details
 I purchased a light on Jan 21, 2016 and was told it would ship out within 10 business days. Prior to ordering I called Bellacor to confirm that this light was in stock and received confirmation from a Bellacor staff member that it was. On January 26th, 2016 I received...
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1 comment
Anonymous
#1129261

Hi Rajneek. We apologize for your experience. There was a technical issue that caused your unfavorable experience. We have a resolution for you that was provided via private m...

Review
#811723 Review #811723 is a subjective opinion of poster.
Reason of review
Order processing issue
I ordered a simple shower curtain rod. Their web software screwed it up and placed the order (4) times with the exact same time stamp, all of which were subsequently cancelled. I was never notified of anything other than receiving an initial email telling me the...
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1 comment
Anonymous
#1122136

Dear John G., You are correct, there was a system error that caused the order to appear replicated, though this is not the case. The order was only placed once, and charged on...

Review
#801709 Review #801709 is a subjective opinion of poster.
Reason of review
Order processing issue
2.3
Details
I purchased a media chest on 8/15/15. The media chest arrived with 3 broken pieces. The product is manufactured in Vietnam and they are nailing the wood too close to the edge which results in splitting the wood. I contacted the company and sent pictures of the damage....
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1 comment
BellacorCustomerCare
#1077106
Bellacor Verified Representative

Good morning. We apologize for the media chest not arriving as expected. After not receiving pictures from you for the return process, as is company policy, the return process...

Review
#745174 Review #745174 is a subjective opinion of poster.
Cons
  • Customer service supervisor
Reason of review
Poor customer service
Loss
$600
Preferred solution
Price reduction
Tags
  • Bellacor Awful Customer Service
Ordered lighting (paid by Pay Pal) on Aug. 13th/2015 from them which claimed to be in stock with confirmation stating 'order recv'd and the process of happy is on its way". On 4th day (Aug. 17th) was told there would be a four week delay ... o.k. but then shipping...
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Review
#740350 Review #740350 is a subjective opinion of poster.
Reason of review
Problem with delivery
This company's website stated that my product would ship in 1-5 business days and when I called almost two weeks after I had not received my product they told me that it hadn't even shipped yet! When I told them that when I ordered the product it said it would ship in...
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Review
#713460 Review #713460 is a subjective opinion of poster.
Reason of review
Problem with delivery
3.0
Details
Purchased 2 sets of drapes from bellacor. Both item descriptions only had the pattern color on the drapes; both lacked the background color of the drapes (which looked white on my screen). It was late & it didn't occur to me to call - my mistake. Now I have to...
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Review
#696132 Review #696132 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$15
Preferred solution
Full refund